Conflict Resolution Skills Training

In this eight-hour training, you will learn and experience powerful-conflict resolution concepts and techniques. You will have the opportunity to observe and participate in a mediation process for resolving a typical conflict. Through presentation, interactive discussion, activities, and role play, we will cover basic conflict theory, discovering your personal conflict styles, the causes and benefits of conflict, basic mediation principles, and proven techniques for reframing, resolving, and transforming conflict into understanding, collaboration, win-win outcomes, and peace. If you want to become a certified mediator in Virginia, this class is one way to start. This class is also great for anyone who interacts with other people at home, work, or in public.